FAQ

Product

What are the sources of protein in your beverages?
Our plant-based protein shakes are made with a proprietary blend of organic pea and sunflower protein.

This protein blend is designed to deliver all of the essential amino acids needed for optimal performance and muscle recovery.

Why do you use vegan protein?
You don’t have to be a vegan or vegetarian to love plant-based proteins.
Pea and sunflower proteins are great for anyone looking for a healthier source of protein that is easy for the body to digest.

Pea and sunflower proteins are also hypoallergenic and more sustainable than animal proteins.  

Can I drink your beverage if I have special dietary needs or if I’m pregnant?
All of our protein shakes are vegan so they contain no animal products, including meat, fish, dairy, eggs or honey. Our ingredients are also completely gluten-free.

If you are pregnant or have experienced issues with these types of products before,
please consult with your healthcare practitioner before consuming.

Is your product organic?
Yes, our products are all certified organic.
When is the best time to consume your product?
Our products were designed for performance and recovery and are best consumed before or after a workout or physical activity.

However, they are also a terrific meal replacement as they have a great balance of macronutrients and are packed with nutrient dense ingredients. Our shakes are the ultimate formula to make your workout, recovery, or snack a nutritious and energizing one.

Do your products contain any caffeine?
The only product that contains caffeine is our Cold-Brew Cacao. The caffeine content in this product is equivalent to about 1 cup of brewed coffee.

What is HPP?

HPP is a cold pasteurization technique by which packaged products are subjected to a high level of isostatic pressure transmitted by water.

This pressure inactivates the vegetative flora (bacteria, virus, yeasts, moulds and parasites) present in food, extending the product's shelf life importantly and improving food safety.

High Pressure Processing respects the sensorial and nutritional properties of food and allows for similar taste and freshness throughout the shelf-life.

More information can be found here.

Shipping

Where do you currently ship your products?

We ship our products to most locations in the U.S.

Do your products need to stay refrigerated?

Yes. For this reason, all our products need to be shipped within a 2-Day window and will arrive in an insulated box with ice packs. Once received, please ensure you refrigerate your products right away. 

How quickly will I receive my order?

Orders made from Monday - Wednesday (end of day) will typically arrive within 1-2 days. However, orders made on Thursday - Friday may take a few extra days because we need to keep shipments cold. For that reason we can't have packages sitting with a shipping company over the weekend. 

What happens if my product is no longer cold when it arrives?

Do not the consume product if the ice packs and/or product in the box is no longer cold. Our insulation and ice packs usually do their job unless boxes are delayed in transit for longer than 2 days or they are left in the heat for a long period. 

Do you ship to wholesale accounts?

Yes, please send us an email at info@drinkupwild.com and we can discuss wholesale orders.

FOR ANY AND ALL OTHERS QUESTIONS PLEASE EMAIL US AT INFO@DRINKUPWILD.COM